Warranty

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WARRANTY

 

Just like you stand by the quality of your work, Grip-Rite® stands behind the quality of our products. We offer a comprehensive warranty program so you can design and build with the knowledge that we’ve got your back.
 
Our warranty programs cover defects in materials and workmanship. Grip-Rite® warranties cover our core products so you can rest assured that if there’s a problem on our end, we’ll make it right.
 

How to Submit a Warranty Claim

 
To submit a warranty claim, please choose the product warranty below that applies to your claim. Click Submit a Claim button within that warranty section and fill out the online form. Our warranty team will review your claim and get back to you as soon as possible on next steps to address your claim. For faster processing, please fill out all required fields and include necessary supporting documentation.
 
 

CHOOSE A WARRANTY BELOW

 

Trust in the strength of our GRIP-RITE® MOISTURE PROTECTION SYSTEM, backed by a solid warranty covering materials and labor for any leaks due to manufacturing defects. Filing a claim is easy: just submit a claim with your purchase proof within 30 days of noticing an issue. 

SUBMIT A CLAIM

We ensure that our PrimeGuard® coated products are rust-resistant in typical residential exteriors, backed by a warranty for the serviceable life of your project or up to 10 years from installation, whichever is shorter. Ensure the coating remains uncompromised during installation and avoid harsh chemicals to maintain warranty coverage.

SUBMIT A CLAIM

We guarantee that our PrimeGuard Plus® screws will resist rust throughout the serviceable life of your project in typical residential settings. Ensure the coating remains intact during installation and avoid using harsh chemicals afterward to preserve your warranty coverage.

SUBMIT A CLAIM

Grip-Rite® warrants against rusting of the stainless steel screws for the serviceable life of the project. PrimeGuard Max® stainless steel screws can be used in more corrosive environments such as swimming pools, docks and coastal areas.

SUBMIT A CLAIM

Our PrimeGuard® Nano coating is backed by a Lifetime Warranty. It’s designed for optimal use in specific wood applications, including treated lumber, ensuring your projects stay secure and pristine for their entire lifespan.

SUBMIT A CLAIM

If you are the original purchaser and not 100% satisfied with the jam free performance of your Grip-Rite® collated fasteners, please return to the retailer where the fasteners were purchased and ask for a refund or replacement.

If the retailer’s return/refund/replacement policy window has expired, the Grip-Rite® Jam Free Guarantee extends our commitment of consistent jam free performance for a full 6 months from the date of purchase.

SUBMIT A CLAIM

With nearly 700 service locations across the United States, the RED Promise gives you the confidence of knowing we’re here to help you get the job done right. 

7-YEARS/90 DAYS
An industry-leading 7-year warranty and a 90-day satisfaction guarantee on tools that includes soft parts and driver blades.

1-YEAR/30 DAYS
All Grip-Rite® compressors are backed by our 30-day guarantee and 1-year warranty.

To have your tool serviced, click the button below to locate a service center near you.

FIND A SERVICE CENTER

Warranty

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