What Is Covered
PrimeGuard Plus® – PrimeSource Building Products Inc. warrants that the coating on its screws will protect the screw from rust for the serviceable life of the project when used in a typical residential exterior environment. The coating must not have been compromised during installation nor any harsh chemicals used subsequent to the installation.
PrimeGuard® – PrimeSource Building Products Inc. warrants that the coating on its screws will protect the screw from rust when used in a typical residential exterior environment. The coating must not have been compromised during installation nor any harsh chemicals used subsequent to the installation. The warranty for PrimeGuard® screws is limited to the serviceable life of the project or 10 years from the time of installation, whichever is shorter.
PrimeGuard Max® – PrimeSource Building Products Inc. warrants against rusting of the stainless steel screws for the serviceable life of the project. PrimeGuard Max® stainless steel screws should be used in more corrosive environments such as swimming pools, docks and coastal areas.
Deck screws are not considered structural fasteners and should not be used in structural applications. Always consult building codes and structural hanger manufacturers’ requirements.
How to Obtain Warranty Service
To obtain warranty service, send a written notice and photograph(s) demonstrating the defect, together with proof of purchase (retain a copy for your records), to:
Fasteners – Deck Claims
PrimeSource Building Products
1321 Greenway Drive
Irving, Texas 75038
With questions, please call 1-800-676-7777. PrimeSource Building Products Inc. reserves the right to inspect the product and installation.
Limitations and Disclaimers
This warranty extends only to an original purchaser who installed the product at a residence (not commercial premises) in the 50 United States. It is not transferable.
PrimeSource Building Products Inc. warrants that the screws will be free from defects in workmanship and materials for the warranty periods stated above.
Screw breakage is only considered a factory defect if the tensile strength of the claimed screws is found to be below the specified tensile strength of the screw.
This warranty shall not apply to defects or damage caused by mishandling, improper installation, alteration, removal or re-installation, improper or unreasonable use, maintenance or storage, use of incompatible accessories, accident, impact by foreign objects, fire, acts of God or normal wear and tear.
If a defect is found to exist, PrimeSource Building Products Inc. will at its option, either replace the product with a similar screw or with an upgraded screw, such as a stainless steel screw. This warranty does not cover the costs to remove a defective product or component, install any replacement product or component, or to remedy any damage.
No person is authorized to extend or otherwise modify this warranty.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED. PRIMESOURCE® EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE (EXCEPT AS MAY OTHERWISE BE PROVIDED BY LAW).
PRIMESOURCE® DISCLAIMS LIABILITY FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RELATED TO THE SALE OR USE OF ITS PRODUCTS BOTH DURING AND AFTER THE WARRANTY TERM.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THE DURATION OF ANY IMPLIED WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXCEED THE WARRANTY PERIOD PROVIDED HEREIN.
This warranty gives you specific legal rights, and you may also have the other legal rights which vary from State to State.